FAQs
How is my offer generated?
Your offer is generated using a combination of data analytics, macro trends, credit scoring, and other relevant business information. This process helps us assess the potential loan amount and terms that your business qualifies for.
What do I need to process my loan further?
To move forward with your loan application, you will need to submit the required KYC documents along with any additional information requested during the application process. Our dedicated team is here to assist you and ensure smooth and efficient processing of your loan application.
Can I customize the terms of the loan offer based on my business needs?
Our team is available to discuss and explore possible adjustments to align with your specific requirements. We offer flexible tenures and products to suit your unique requirement.
What KYC docs are required?
To process your loan application, we require standard Know Your Customer (KYC) documents. These typically include business registration documents, proof of identity, proof of address, and financial statements. Specific document requirements may vary depending on your business type, and our dedicated sales executive will guide you through the necessary steps.
Are there any fees associated with the offer, even if I choose not to proceed with the loan?
No, there are no fees associated with the offer itself. You only incur charges if you decide to proceed with the loan and accept the terms. We believe in transparency and will ensure you are aware of any applicable fees before finalizing the loan agreement.
Will my CIBIL be checked?
Yes, as a standard practice in the loan approval process, we conduct a credit check with credit bureaus such as CIBIL. This check helps assess your creditworthiness and determine the terms of your loan. Rest assured, your credit information is handled securely and confidentially.
How can I know the status of my loan?
You can track the status of your loan application by reaching out to our customer support team. We strive to keep you informed at every step of the process.You will receive updates on the status of your application via Whatsapp/ email, as well as any additional actions required from your end.
Are there any hidden fees associated with the loan?
Transparency is key. We are committed to providing clear and upfront information about any fees associated with the loan. Our team will ensure that you are aware of all applicable fees, helping you make informed decisions throughout the loan process.
When will the loan agreement be issued?
The loan agreement will be issued once your loan application is approved, and all required documentation, or any additional requested information, is submitted.
Who has to sign the loan agreement?
The loan agreement is typically signed by an authorized representative of your business. This individual should have the legal authority to enter into financial agreements on behalf of the company. Our team will guide you through the signing process and ensure all necessary parties are involved.
How does the repayment work?
Repayment of the loan happens on a weekly/monthly frequency basis your preference. You'll receive a repayment schedule outlining the due dates and amounts. Automatic deductions from your business account would be set up for convenience.
Can I apply for additional funding after repaying my current loan?
Yes, we value ongoing relationships with our customers. Our team will assess your updated financial situation and business needs to determine eligibility for a new loan.
I have more questions. What should I do?
We would love to answer all your queries. Please get in touch with our support team on the number/email id available in the ‘Contact’ icon.